From customers for customers
Hello everyone What does it mean when it simply says "dispatch" under delivery? So far, all items have been delivered to me by post - larger parcels to the front door and some smaller ones to the milk/letter boxes. I am severely disabled and therefore cannot carry larger parcels.
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Digitec hasn't had a deal of the day for the last few days either, only Galaxus had one. Will this no longer be offered regularly in future or will it be cancelled altogether? That would be a shame, even if the offers used to have more appeal.
1
Is an e-mail going round with 3 100chf vouchers for evaluating galaxus?
1
Hello, is it possible to send you attachments?
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I would like to give a parcel as a gift and have it delivered directly to the recipient. That's not a problem. But how can I ensure that the recipient is informed about the delivery status?
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It was one of the worst experiences I've had so far. Delays, problems and more delays. Would be a reason for me not to order from Galaxus again.
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Hello everyone, will this new combination soon be available in the shop as a roller trainer or do you have to order it directly from Zwift? I think the basic concept is really good, also because I don't have to constantly convert my road bike between the road and the living room. If there are any other interested parties here, thank you for your feedback and maybe we can get it to be offered here in the shop ;) Greetings, P.
143
Hi all I'm currently finding it quite difficult to put together the kind of complete package I'd like. I'm looking for the N4 Pro S. Will it be available on Galaxus in the foreseeable future? I also need additional accessories as I would like to equip two vehicles with the same camera. That's why I would buy additional accessories: - Adhesive GPS holder - Rear camera - 2x hardwire kit I generally find it difficult or impossible to find accessories at Galaxus, and it's even more difficult to check the compatibility of exactly what I need.
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Hello Digitec - this is the second time that Planzer has deposited a (valuable) Digitec/Galaxus parcel on my doorstep (in Kleinbasel) and then confirmed the deposit by e-mail "deposited according to your instructions". 1. i did not provide any details 2. we were at home (especially because of the upcoming delivery) and the doorbell wasn't even rung This is the second time (both times a laptop). I would ask you to have a serious word with your logistics partner in the interests of your customers, or to use the postal service again, which is much more professional and reliable. Best regards, SF
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I bought a pair of secateurs on line on 8 November 2024 at a price of CHF 271. Now the same product is being advertised at CHF 149. I cannot explain this blatant price difference and expect a refund.
7
Hello Is the Cosori Turbo Tower Pro Smsart / 10.8L hot air fryer also available - or are you planning to sell this hot air fryer in the near future? Many thanks, SB
5
Currently looking for a vacuum/mopping robot for a 100 m² flat (May 2026). General conditions: - Mainly parquet flooring - 2 bathrooms + kitchen with black tiles - Long hair in the household - 3 rather flat carpets - Something lying around from time to time → good obstacle detection important - As little maintenance/stress as possible in everyday life - Budget max 800 CHF. Better less if it makes sense! I'm currently looking at these models and others: - Dreame L40s Pro Ultra - Dreame X50 Ultra Complete - Mova V50 Ultra Complete - Mova Z60 Ultra Roller Complete What would you currently take or is the surcharge on expensive models worth it?
2
If I'm looking for hazers (haze generators) because I DON'T want a haze machine, then your, increasingly bad, category bollocks annoys me! This is how you drive me, and possibly others, away!
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Dear Sirs, I have a Couac souci with one of my USB key or at the moment I have just said to put musics Mp-3 and that asks me dis Formaté - But I do not have any means of ravoir the Songs which I put on this key USB thank you Forgiveness am in preparation Christmas party Then I want to make that with best for a beautiful service! Do you have any solutions 10000000000 Thank you very much Unfortunately I can't take a screenshot and publish what is written. Is Digitec able to unlock my USB key at a reasonable price?
1
No matter what time of day... as a neighbour next door or underneath... it's constant noise (unfortunately longer than 10 minutes, which you could put up with), which causes stress. Even mats for washing machines don't reduce this. I wish there were sports rooms in the same way as there are laundry rooms, where the walls also absorb all the noise.
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Inner tubes with Clik valves are listed as Presta here. I think this is a bit annoying for people who want to buy Clik valve tubes, as they can't filter properly (I initially thought you just don't have them). More importantly it could be pretty misleading for people who want to buy tubes with Presta valves.
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Could you please add the filter category "CH plug"? I only have one hexagonal socket cut-out (CH socket with three-way configuration) left for the kettle and all the other features are no use to me if I can't plug the appliance in. It won't work with an adapter. Interestingly, this information is often not even given in the description, even though it is so essential.
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Dear Community. When will the Sonos Amp Multi be added to the range? Will it be included at all? Sonos presented it in January 2026.
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Hello, I'm sure this question has already been asked several times, but I'm looking for a notebook stand (over 17") with active cooling that's as quiet as possible. Which one would you recommend? Thanks in advance!
1
Can you tell us what's new at Oatly? Such as the Oatly "coconut flavour" or "churros flavour"? Thank you very much!
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I have a small feature request that you can have your interns implement. A way to move products in the watchlist to another watchlist, e.g. by dragging and dropping. Since products are saved by default in the lowest or the currently expanded notepad, my notepads have become a mess and the only way to rearrange them is to delete items from the wrong notepad, open the correct list and note the product again. Kind regards to the Digitec team
18
I would like to return this product because it no longer works.... Or call me-
1
Grüezi, unfortunately I have not found anything about this. How can I transfer the warranty for an item that I have bought here but sold externally, privately?
7
Hi guys, I have installed the Ryzen 5 5500GT with standard fan. Everything looks great and cools properly, even the air in the case is normal. But even in office mode I have a background noise that I can't accept. Sometimes it's a "scratching", sometimes a higher frequency, which is annoying and overall it's just too loud. I'm wondering whether the fan has a fault. Does anyone have any experience?
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Hi, will the recently announced LiberNovo Omni SE & LiberNovo Omni Pro be available at Galaxus? I would definitely consider buying one of these models!
1
The Jackery Explorer 1000 V2 has 2 DC inputs on the right, 12-16 VDC and 16-60 VDC, top and bottom, which one is it, are both the same? Is it possible to operate 2 solar panels with different input voltages?
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Dear Digitec-Galaxus team, Are you already planning a negative filter? Example: I would like a suitcase that is _not_ black Example: I would like all screens with 32" but _not_ curved Example: I would like a floor lamp with any light source _except_ fluorescent tubes
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The stated delivery times are not adhered to and Galaxus does not change this either. I have several open orders where the delivery time is delayed. The order says delivery the next day, but in reality it's 3 days or longer :( It's not dramatic, but giving unrealistic delivery times just to generate more orders is not right. Then write on sale: "Delivery in 3 to 6 days" and not: "Delivery tomorrow" do you see it differently?
10
Does anyone know when and if the Oppo X8 is coming?
3
Hello, I'm looking for a DJI Osmo Action 1 battery for more flexibility. If you can find a compatible one, please let me know.
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