I ordered the unit in January and the delivery date was postponed several times. Now they have devices in stock, but I still don't receive one because there has been a change of supplier in the meantime. As a customer, I don't understand this, because I ordered the device from Galaxus, so I shouldn't really care about the supplier.
Alexandra Riesen
2 years ago
The best thing to do is to contact our customer service directly at helpcenter.galaxus.ch/hc/de/requests/new. Your request can then be examined individually.

Question

I ordered the unit in January and the delivery date was postponed several times. Now they have devices in stock, but I still don't receive one because there has been a change of supplier in the meantime. As a customer, I don't understand this, because I ordered the device from Galaxus, so I shouldn't really care about the supplier.

2 years ago

The best thing to do is to contact our customer service directly at helpcenter.galaxus.ch/hc/de/requests/new. Your request can then be examined individually.

Answer

The best thing to do is to contact our customer service directly at https://helpcenter.galaxus.ch/hc/de/requests/new. Your request can then be examined individually.

Search

Question about Airfryer XXL - 492784