Snom D385

Price in EUR including VAT
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  • 4.3 for Galaxus on Trustpilot
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More than 10 items in stock at supplier

Product details

SIP desk phone with color display. Supports up to 12 SIP accounts, black. Screen diagonal: 4.3 inches with a resolution of 480 x 272, touchscreen: no. PoE: yes, Wi-Fi: optional, Bluetooth: yes. Headset connection types: Electronic Hookswitch (EHS), RJ-9, USB. Second display with self-labeling LED keys. Power supply not included. Compatible with all major IP phone platforms. The D385 supports DTMF in-band/out-of-band/SIP info signaling and is compatible with all major IP phone platforms. Call features include caller ID, call waiting, call rejection via a blacklist, and automatic call answering. Call logs inform you about missed, dialed, and answered calls, and an internal phone book with 1000 entries is available. A red LED indicates calls and waiting messages. Easy installation thanks to PoE. This network-enabled device is powered via Power over Ethernet (PoE) through the LAN cable. The main advantage of PoE is that you do not need a power supply cable. This allows you to install Ethernet-connected devices in hard-to-reach places or in areas where many cables would be disruptive. You save on installation costs and can increase the reliability of connected devices by using a central uninterruptible power supply (UPS) if desired. Mobile and flexible thanks to EHS connection. Connect a cordless headset to the phone using Electronic Hook Switch (EHS): This allows you to handle calls solely with the headset without having to stay near the phone. Calls are also signaled directly on the headset. If you are near your phone, you can transfer the ongoing conversation to the regular handset. You do not need mechanical aids, such as a handset lifter, for this.

Key specifications

Phone type
VoIP
Phone connection
Ethernet
Phone Features
Call barring
Call forwarding
Call waiting
Hands-free kit
SMS function
Item number
9800851

General information

Manufacturer
Category
Manufacturer no.
4340
Release date
20.8.2018

Colour

Colour group
Black
Exact colour description
Black

Phone properties

Phone type
VoIP
Phone connection
Ethernet
VoIP protocol
SIP
Signal transmission
Cable
Number of SIP accounts
12
Number of phonebook entries
1000
Phone Features
Call barring
Call forwarding
Call waiting
Hands-free kit
SMS function
PoE Standard
802.3af (PoE)

Connections

Network connections
RJ45 (1x)
Wireless transmission
Bluetooth
Wi-Fi

Display properties

Image resolution
480 x 272 pixels
Display size (inches)
4.30"

Scope of delivery

Scope of delivery
Lan (RJ-45)

Product dimensions

Length
185 mm
Width
250 mm
Height
120 mm
Weight
880 g

Package dimensions

Length
26.20 cm
Width
21.20 cm
Height
10.20 cm
Weight
1.19 kg

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14-day cancellation right
30-day right of return
Return policy
24 Months Statutory warrantyGuarantee provisions

Reviews & Ratings

Statutory warranty score

How often does a product of this brand in the «Phones» category have a defect within the first 24 months?

Source: Galaxus
  • 5.Gigaset
    1 %
  • 8.AVM
    1,2 %
  • 8.Snom
    1,2 %
  • 8.Tiptel
    1,2 %
  • 11.Panasonic
    1,3 %

Statutory warranty case duration

How many working days on average does it take to process a warranty claim from when it arrives at the service centre until it’s back with the customer?

Source: Galaxus
  • 6.Grandstream
    2 days
  • 6.Mitel
    2 days
  • 6.Snom
    2 days
  • 6.Yealink
    2 days
  • 12.amplicom
    6 days

Return rate

How often is a product of this brand in the «Phones» category returned?

Source: Galaxus
  • 8.Philips
    3,1 %
  • 9.amplicom
    3,4 %
  • 10.Snom
    4,1 %
  • 11.AVM
    4,2 %
  • 12.Tiptel
    4,3 %